Elan Keshen
Elan Keshen
 · Marketing @Magical

How to use AI Reply to reply all your conversations

Use AI Reply to reply to conversations anywhere in 1-click

Now, you have a coach and a helper that offers suggestions and 1-quick replies to all your conversations on the web. AI Reply will show you suggested templates and quick reply buttons to draft a message for you without any typing or writing an AI-prompt.

Quick Replies

Reduce your response times by 50% with AI-generated and context-aware buttons for quick replies. In the Magical Toolbar, you will be offered 3 suggestions “Yes”, “No”, and “Write with AI”.

What are your options for a 1-click reply:

  • Yes - offers a positive reply. Not just the word “yes”. It will affirm, or acknowledge, or agree - based on context of who you are talking to and about what.

  • No - offers a contrary reply. Not just the word “no”. It will negate, disagree, refute, reject- based on context of who you are talking to and about what.

  • Write with AI - this is the same AI Assist power you’ve come to love to create new messages. Write a short prompt and Magical will write a message for you.

Smart Suggestions

Automatically match the perfect template to your conversation. Magical uses the conversation context to provide personalized recommendations. You don’t need to remember your saved templates, Magical will recommend the most relevant one.

You will also be able to see a preview of your auto-generated message before you accept the suggestion. You will always know your new starting point, so there’s no guesswork.

This is especially great for Team Managers. You now have a coach in every conversation your team has. Managers no longer need to monitor each conversation to make sure their team uses the right message. Now, AI Reply trains and onboards your team for you with intelligent coaching, in real time.

Where can you use AI Reply?

The Magical Toolbar now shows Quick Replies and Smart Suggestions on the following sites:

  • General Work Sites: GMail, LinkedIn

  • Social Media Sites: Facebook Messenger, WhatsApp, Twitter, Instagram DMs, Reddit, Bumble

  • Customer Chat Tools: Zendesk, Live Chat, Freshdesk, Kustomer,

Coming soon: WhatsApp, Outlook, Teams, LiveChat, Line, Telegram, Hubspot, Salesforce, Intercom.

Tell us below where you want to use AI Reply in the comments below ⬇️

How to turn off/on AI Reply?

You will be able to turn off the Magical Toolbar by:

  1. Hover over the Magical Icon in your message field

  2. Click - Turn off - This will turn off the Magical Toolbar, where AI Reply operates, on this website.

  3. If you want to turn it back on. Open the Magical Panel by clicking the Magical Icon on the side of your window. Then click on your profile Icon and use the toggle where it says "Turn off toolbar" to turn AI Reply on or off for the site you are on.

    Billing & Plans Note: each time you accept a suggestion - that counts as 1 AI Action, which is an Advanced action.