Hey all! I just wanted to provide some feedback that may or may not already have been said. I am quite busy, so I apologize for not being as active on here. However, I absolutely LOVE the "//" shortcut that allows me to scroll through all of my shortcut texts, because I tend to forget what all I have. This helps a ton because I don't have to go up to the extension and go to the page to view them. Easy for on the go while I am responding to a support email! However, if you click on "+ create new" it reroutes you to the magical site and I wish it would stay right there and allow me to add. This would be faster and more convenient, I think, for me personally anyway. Please let me know what you think and if there is such a thing, I am just missing it! (:
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Customer Support Agent