Hi Fabio || Bu Country Tours - thanks for reaching out. Currently you cannot add photos themselves to shortcuts, but you *can* add an HTML image tag (https://www.w3schools.com/tags/tag_img.asp) that will insert the photo into editors that support HTML (eg, GMail, Outlook, rich text editors).

If you would like to do this, here are the steps you should take:
1. Find the URL of the photo you would like to embed
If the photo is already on the web, you can right click the photo and select "Copy image address" to get the URL. If it is not on the web, you must upload it somewhere, I would recommend a service like imgur.com that lets you do it for free without creating an account.
2. Open the HTML editor
In the shortcut editor, click the "BIU" button in the bottom left corner of the text area. Then in the bar that pops up, click the "<>" button to the left of the "Powered by Tiny" text. You should see another editor pop up where you can now add HTML.
3. Add the image tag to your shortcut
Then, wherever you would like the photo, add the following tag
<img src="YOUR_URL_HERE"></img>
If you would like to further customize the appearance/layout of the image you can use attributes as described here https://www.w3schools.com/tags/tag_img.asp.
Then, click save!

Again, this will not work everywhere (since some text editors don't support photos) but it will work where HTML is supported.
Hope that helps, if you have any more questions or need more guidance feel free to ask!

Tudor Muntianu actually I can't make it, I followed all the steps but it still doens't work.

Could you please record the screen while you do it and send it to me?

Fabio || Bu Country Tours - here you go! https://www.loom.com/share/35e6d715e6724034960b7311e41a527a

Thank you very much