Hi all - we have a patch fix up, but tested the current build on 2 Zendesk instances and it seems to be working now (we didn't change anything). Can someone confirm if it isn't, or is working for you? Irrespective, we will deliver a hot fix to create more resilience, we just want to make sure where it is reproducible. Thanks!
Hi all - we have deployed a fix to ensure that in case Zendesk changes back, it will work consistently. Do let us know if it comes back. Thank you all for your patience.