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Questions / Support
Questions / Support

Have questions or need support on using the product? This is the spot to get your questions answered by both Magical employees and your fellow Magical users! 

Also check out our help center for more information.

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Question Type

Hi, I am trying to get Service Now forms to be available to specify an Extension in Magical but it won't work. Are there any tricks to getting it to work?
Hey all, Is it possible to duplicate a shortcut? I've been trying to copy/paste to a new shortcut but then my variables don't paste over so i'm forced to manually enter them again... (More)
Hello. How can I delete a variable that I mistakenly inserted (see figure bellow).
My second time posting looking for support for this issue... If someone could please assist that would be greatly appreciated. I am unable to see the 'Fill Everything' option when I type '//' for remaining webpages as evident in this... (More)